Help

Instructions

Which is your FEBER product?

drive

One seat car, 2 seat car

life

Houses, Activities center,
Slides, Outdoor games

wow

Dareway, Dareway revolution,
Urban surf, Mad Racer, My Lovely Unicorn,
My Wild Horse

Title

Title

Check the battery charge

It is possible that the battery is not charged. Make sure you have met the load cycles specified for your product correctly. Please consult the user manual of your product for the section on battery charging for more information.

You can find the instructions for all our products on the page of each product and in the section Instructions

If the problem persists, please check that all connections of the electrical system are connected correctly. To know how to do it, consult the instruction manual of your model

Wow! It seems that your problem needs personalized attention. Please, get in contact with us so we can help you

Please, Check that all electrical system connections are connected correctly. To know how to do it, consult the instruction manual of your model

Check the battery charge

It is possible that the battery is not charged. Make sure you have met the load cycles specified for your product correctly. Please consult the user manual of your product for the section on battery charging for more information.

Please, check the pilot of your charger, does it turn on?

 It may be necessary to change the charger. Please, get in touch with us so we can help you

Please, check the connection. By connecting the red plug of the charger to the black one of the vehicle, is the red pilot light off?

It may be necessary to change the charger. Please, get in touch with us  so we can help you

Please check that you have charged the battery for the time indicated in the instructions

Wow! It seems that your problem needs personalized attention. Please, get in touch with us so we can help you

The vehicle works intermittently

The vehicle is equipped with a safety circuit breaker that activates and stops the vehicle when the conditions of use are not correct. Please, take your foot off the accelerator for 30 seconds and restart it.

The conditions of use may not be appropriate. Please, check the user manual and check the weight limit and the conditions of use.

Oops! It seems that your problem needs personalized attention.Please,get in touch with so we can help you

The vehicle runs shortly after charging the battery

The vehicle may be overloading or using on unsuitable surfaces.

Please, check the user manual and check the weight limit and conditions of use

The battery may have been damaged. Please,  get in touch with us so we can help you

The vehicle works slowly

Check the battery charge

It is possible that the battery is not charged. Make sure you have met the load cycles specified for your product correctly. Please consult the user manual of your product for the section battery charging for more information.


The battery may have been damaged. Please,  get in touch with us  so we can help you

The vehicle makes a strange noise and may or may not move

The vehicle is equipped with one or several engines inside the wheels. In case of breakage a strange noise will be heard. You may have to replace it.

Please, get in touch with us so we can help you.

The engine sounds correctly but does not advance

The vehicle is equipped with one or several engines. It may be necessary to replace them.

Please, get in touch with us so we can help you

The vehicle only works in one direction

Please, check that the switch under the gear lever is correctly connected.

If the problem persists, maybe you have to replace the switch. Please,  get in touch with us so we can help you

Is your product under warranty?

Please, make sure you have your invoice or purchase ticket and and contact us

All our products come with warranty, depending on the country in which you purchased it:

EU 2 years

EEUU 1 year

MEX 3 months

We remind you that it is necessary that you have your invoice or purchase ticket so we can check the acquisition date.

Feber products have refills that you can order and buy through from our spare parts page.

For any other doubt get in contact with us

Please, get in touch with us.

Contact with us so we can solve your doubts

Please, get in touch with us.

Contact us  so we can solve your doubts

I'm missing pieces

Please, get in touch with us to be able to process the shipment of the piece you need

I lack/I do not have the instructions

You can find the instructions for all our products on the page of each product and in the section Instructions.

In addition, on our Youtube channel you will find available tutorial videos of assembly of some of our products.

Instrucciones