Here you’ll be able to answer some of the most common questions from our customers.
Product specifications
If you need any technical information about any of our products and can not find on our website please contact our customer service.
What is the guarantee that our products offer?
Our products comply with applicable laws both nationally and internationally.
How to find product instructions?
The instructions for our products can be found here. If you can not find them on the web, please email us at atencionconsumidor@famosa.es
What are the care instructions for battery maintenance of our vehicles?
Please check that all connections are properly connected and the battery charge. For any questions please contact our customer service department.
How I can order spare parts?
Please contact our customer service.
What if my car does not work?
Please check that all connections are properly connected and the battery is charged. For any questions please contact our customer service department.