Which is your FEBER product?

move

Tricycles, Push N’Go,
Foot to floor

drive

1 and 2 seats car, quad, tribike, motorbike

life

Houses, Activity Centers,
Swing, Slides, Outdoor toys

wow

Dareway,
Mad Racer, Urban Surf, My Lovely Unicorn,
My Wild Horse

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It is possible that the battery is not charged. Make sure you have met the load cycles specified for your product correctly. Please consult the user manual of your product for the section on battery charging for more information.

You can find the instructions for all our products on the page of each product and in the section Instructions

If the problem persists, please check that all connections of the electrical system are connected correctly. To know how to do it, consult the instruction manual of your model

Wow! It seems that your problem needs personalized attention. Please, get in contact with us so we can help you

Check the battery charge

It is possible that the battery is not charged. Make sure you have met the load cycles specified for your product correctly. Please consult the user manual of your product for the section on battery charging for more information.

Please, check the pilot of your charger, does it turn on?

 It may be necessary to change the charger. Please, get in touch with us so we can help you

Please, check the connection. By connecting the red plug of the charger to the black one of the vehicle, is the red pilot light off?

It may be necessary to change the charger. Please, get in touch with us  so we can help you

Please check that you have charged the battery for the time indicated in the instructions

Wow! It seems that your problem needs personalized attention. Please, get in touch with us so we can help you

The vehicle is equipped with a safety circuit breaker that activates and stops the vehicle when the conditions of use are not correct. Please, take your foot off the accelerator for 30 seconds and restart it.

The conditions of use may not be appropriate. Please, check the user manual and check the weight limit and the conditions of use.

Oops! It seems that your problem needs personalized attention.Please,get in touch with so we can help you

The vehicle may be overloading or using on unsuitable surfaces.

Please, check the user manual and check the weight limit and conditions of use

The battery may have been damaged. Please,  get in touch with us so we can help you

Check the battery charge

It is possible that the battery is not charged. Make sure you have met the load cycles specified for your product correctly. Please consult the user manual of your product for the section battery charging for more information.


The battery may have been damaged. Please,  get in touch with us  so we can help you

The vehicle is equipped with one or several engines inside the wheels. In case of breakage a strange noise will be heard. You may have to replace it.

Please, get in touch with us so we can help you.

The vehicle is equipped with one or several engines. It may be necessary to replace them.

Please, get in touch with us so we can help you

Please, check that the switch under the gear lever is correctly connected.

If the problem persists, maybe you have to replace the switch. Please,  get in touch with us so we can help you

Please, make sure you have your invoice or purchase ticket and and contact us

Todos nuestros productos cuentan con garantía, dependiendo del país en el que lo hayas comprado:

EU 2 años

EEUU 1 año

MEX 3 meses

Te recordamos que es necesario que dispongas de tu factura o ticket de compra para que podamos comprobar la fecha de adquisición.

Los productos Feber cuentan con recambios que puedes pedir y comprar a través de nuestra página de recambios.

Para cualquier otra duda ponte en contacto con nosotros

Contact with us so we can solve your doubts

Contact us  so we can solve your doubts

Please, get in touch with us to be able to process the shipment of the piece you need

You can find the instructions for all our products on the page of each product and in the section Instructions.

In addition, on our Youtube channel you will find available tutorial videos of assembly of some of our products.